Twitter is like Marmite. Clients and colleagues either love or loathe it. Those that hate it inevitably say something like: who cares what you had for breakfast?
And they're right. Validating your lonely existence is not what Twitter is about.
There's plenty of rubbish on the internet, but we don't dismiss it out of hand just because of that.
We are seeing more enquiries about how to use Twitter effectively. And no wonder clients are interested. ComScore shows Twitter has gone from under 10 million monthly unique visitors to its site world-wide in February, to 32 million in April, up from 19 million in March 2009. Even more impressively, that score only includes website visitors, not the millions who access it via phones.
But if it's the early adopters of funky new social media you are after, or if you think Twitter is the cool place to be, think again! It's months since I read in the ad magazine,
Revolution that the super cool had already abandoned Twitter when the corporate suits moved in for a clutch of other social media platforms.
It keeps happening. Remember all the fuss about Friends Reunited and MySpace? A lot of money piled in and they're not exactly flavour of the month now.
There are loads of new social media platforms all hoping to be the next big thing.
That doesn't stop companies engaging with the Twitterati, as long as they do engage and don't just sell: that goes down like a lead balloon in any social media format.
But it's wise to stay flexible and avoid putting all the eggs in one social media basket. There are plenty of next big things brewing.
Labels: ComScore, online marketing, PR 2.0, social media, Twitter
If you want to be found online (and if you're trading online, why shouldn't you?), one of the best things ways to boost your website content is to create an online news room on your site. It's a great opportunity to post wonderfully rich and detailed search engine content. Creating your very own online newsroom is too good an opportunity to miss, but even larger companies with PR advisers often miss out on this. And web designers that say they offer search services have actually asked me what an online news room is, and what should it contain.
But that's fine, because it means there's all the more chance for you to romp up the search engine results if you do use an online newsroom to build up your content.
It's not the only way to build up content. In fact, an embedded blog, like this one, is one of the fastest methods you can use to make an impact on your search engine performance.
But an online news room not only adds to your other content. It is really important if you want media coverage to point back to your site. Since most online media coverage is very highly rated because of the massive amount of content they carry: a link from them to you is a powerful booster to your own site rankings.
Plus good quality media recommendations carry the vital editorial endorsement factor, which is like a super-charged testimonial. If you get a good media comment, it's wise to quote it again and again, at every opportunity, as it will carry a lot of weight.
How does an online news room work?The reason online newsrooms work is because reporters rarely read news releases these days: they are swamped by them. But they do what anyone does when they need information. When they're asked by an editor to write about a topic, they turn to Google to search for relevant information. So it really matters that you put useful content about key issues that are relevant to your industry up there in your online news room.
The online news room allows you to put up all your news releases and articles, plus background on your company, bios of key people etc. It builds up into a large body of highly relevant search engine friendly content that will help the media write about you. And boost your website performance in online searches.
You can also add product and service background information. In fact anything a journalist might be interested in. Of course, if you have press kits, they should go up. And photos (but be sure to have a link or a request form for high resolution images as web pictures are far too small for print media). Maybe you run events that the media would be interested in? Or have good blogs, videos or pod casts that can be linked to? And financial information that you are willing to disclose - maybe about your backers (with their approval, of course).
But it's not just for the media. If you run the analytics, it's amazing how many ordinary site visitors like to see what you're putting out to the media. The online news room is a very popular page on a website. That means you are communicating your company progress and background to all sorts of useful people: potential recruits, investors and clients, plus suppliers and advisers. In fact, everyone involved with you. Existing staff, friends and family, for example, will all be better able to recommend your business if they can tap into good quality information on the site. Especially if it is distilled into media-friendly factual nuggets stripped of all the marketing BS.
It's really important that people can find their way round the information in the news room, so it has to be search-able. A recent survey of journalists in the US showed well over 90% needed news search-ability on a site. At the most basic level you can put up a list of headlines with jump links to the release text below, but that will only cover a screen-shot sized list of headlines. Anything more needs to be properly search able, but it is not rocket science as Google has a 'search this site' option you can highlight. I'm sure your web designer will come up with something more elegant if you wish.
Good PR people should be able to come up with an inexhaustible supply of ideas for releases to keep your newsroom fuelled.
Labels: media relations, on and offline PR, online news room, online news rooms, online PR, PR 2.0
No fancy YouTube videos here. Just the sobering thought that if orange handled scissors can be made to fly online, you can do it too. Check out:
http://www.fastcompany.com/magazine/135/made-to-stick-getting-your-ideas-to-fly.html?partner=homepage_newsletterAnd don't forget to leverage that marketing with a piece in your newsletter, your blog, comments on all your social networking sites and - why not - the video and podcast.
Labels: fast company, online PR, PR 2.0, viral marketing